How It Works
For us, it's more than a job.
It's a purpose.
When you work with PTCS, you receive one-on-one support from a dedicated career expert who will help you create a smarter strategy, stand out from the competition, and land a job you love
Meet the team
Dia Kline
PTCS Certified Coach and Resume Writer
She/Her
My Motto:
I help you strategically break job search rules and turn “thanks for applying” into a high-value offer.
Beth Sager
PTCS Certified Resume Writer and Editor
She/Her OR They/Them
My Motto:
I translate career histories into clear, compelling stories that match what each job demands.
Becky Parr
Certified Professional Resume Writer (CPRW)
She/Her
My Motto:
I write resumes that get noticed - in a good way! I dive deep into my clients’ backgrounds to write resumes that consistently land interviews.
Donna Shannon
Chair of the Advisory Board
They/Them
My Motto:
Finding a great job is no laughing matter.
How our services work
Step 1: Choose your service
Career Coaching and Resume Writing
Select resume writing, job search coaching, interview support, or any combination of our services based on your goals.
Step 2:Choose your career expert
Pick out one of our certified coaches and writers
Review our team’s experience, specialties, and credentials to find the career expert that best fits your needs.
Step 3: Work one-on-one with your expert
Virtually or on the phone
Your career expert will work directly with you to strengthen your resume, LinkedIn profile, cover letter, and overall job search strategy so you can stand out to recruiters while still sounding like you.
Our Services
Making the Right Choice
Consider your experience
Tips to make sure you select the best career expert for your needs
Coming straight out of college? Transitioning into leadership? Pivoting industries after 20 years? Your package is based on your background, career level, and goals.
An entry-level resume requires a very different strategy than one for a senior leader, executive, or highly accomplished individual contributor. As your career grows, so does the complexity of your resume. That is why senior-level and leadership-focused resumes involve a different level of expertise, strategy, and support.
Consider your industry
All our writers and coaches have extensive experience supporting professionals in traditional business fields, including sales, human resources, finance, operations, marketing, and customer service.
However, sometimes having an expert in resume writing and job searching for your specific industry can make a real difference. Our staff is highly experienced in industries such as healthcare, technical, scientific, media, entertainment, and the federal sector.
And, of course, few firms understand the private service and luxury lifestyle management industry the way we do.
Take a look at each expert’s profile page to learn more about their background, specialties, and personality. Since our services are highly collaborative, finding the right communication style can be just as important as industry expertise.
Need help selecting your expert?
Consider your goals and needs
Only need a new resume and LinkedIn profile? Great. Looking for additional support with interview coaching, networking strategy, or job search planning? We can help with that, too.
When choosing a career expert, be sure to check the services they offer. Some specialize in writing services, while others provide broader career coaching and job search support.
And yes, you can absolutely work with different experts for different needs. Many clients choose one writer for their resume and another coach for interview preparation.
Client Voices
Kessel C.
PTCS was fantastic. Dia did a great job with my resume while thoroughly explaining every choice along the way. I admit, I wasn't sure how much of a difference a resume writer would make but I am extremely impressed. Dia was quick to respond and the whole process was easy. I started to see results in my job search immediately and ended up securing a new position 3 weeks after I got my final draft of my resume.
Mark H.
I'm very happy with the new version of my resume/cover letter and LinkedIn profile that Dia Kline prepared and wrote for me. She was excellent in helping me pull out more relevant career details during our phone interview. She did an amazing job of synthesizing all of these details and putting them into a resume that is the most comprehensive and informative job statement that I have ever had.
Dana G.
Very pleased with my resume, the tone and language are highly industry-specific and perfectly relevant to communicating my skill set. I could not have conveyed the same information in such a focused fashion. Definitely a great investment.