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Business Careers

​Strategic Career Coaching. Rock Solid Resumes. Real Results.

The job search has changed.

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At PTCS, we help professionals cut through outdated job-search tactics with smart strategies, modern resumes, and personalized coaching that deliver real results. Our team understands how the hiring process actually works, from ATS systems and recruiter screening to networking, interviews, and salary negotiations.

 

In short, we help land jobs that they love.

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Our Commitment

Connected to the Modern Search

The career industry changes constantly.

We stay ahead of it.

 

While many services have reduced resume writing to an automated, transactional process, we remain deeply committed to strategy, expertise, and genuine human guidance. We stay on top of industry trends while drawing on our experience to distinguish meaningful innovation from the latest shiny object on LinkedIn.

Our Reputation

A Recognized Voice in the Industry

Award-winning coaching programs. Certified writers. Outstanding client reviews. With more than 7,800 virtual students and over 4,000 satisfied clients, we are known for delivering a truly personalized experience in an industry that increasingly feels automated and impersonal.

 

And yes, our founder, Donna Shannon, literally wrote the book on job searching. Their published titles include Get a Job Without Going Crazy, with The Down & Dirty Job Search scheduled for release in late 2026.

Why Us

Unparalleled Expertise

​For over 20 years, we have helped professionals navigate an ever-changing hiring landscape. Today, that means more than simply “having a good resume.” It requires a smart strategy, compelling storytelling, and modern resume writing that gets past ATS while setting you apart from the sea of AI-generated applications.

Who we serve

Learn more about how our services work

Our writing team brings more than 45 years of combined experience supporting job seekers across a wide range of industries, career levels, and professional paths. We are especially known for our expertise in:

  • Education

  • Entrepreneurs and Nontraditional Career Paths

  • Entry Level Opportunities

  • Finance and Accounting

  • Healthcare: Clinical, Administrative, and Insurance

  • Biotech, Medical Device, and Pharmaceutical

  • Human Resources

  • Information Technology

  • Logistics and Manufacturing

  • Marketing

  • Media, Entertainment, and Creative Industries

  • Nonprofit, NGOs, and Social Services

  • Private Service and Luxury Lifestyle Management

  • Professional Services

  • Sales, Including Technical Sales

  • Sustainability, Environmental, and ESG Careers

Executives

Senior leaders with extensive experience guiding organizational strategy, operations, and growth.

  • C-Suite Executives: CEO, COO, CFO, CHRO

  • Sr Vice President

  • Vice President

  • Executive Director

  • Managing Director

  • Regional Director

  • Director of Sales

  • Network Executive

  • Head of Production

  • Content Strategy Executive

  • Programming Executive

  • General Manager

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Managers

Experienced professionals responsible for leading teams, projects, and departmental performance.

  • Creative Director

  • Customer Success Manager

  • Department Manager

  • Healthcare Administrator

  • Human Resources Manager

  • Marketing Manager

  • Operations Manager

  • Practice Manager/Clinic Manager

  • Producer / Director

  • Production Manager

  • Project Manager

  • Sales Manager

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Professionals

Skilled specialists and individual contributors across a broad range of industries and career stages.

  •  Accountant

  • Registered Nurse/LPN

  • Business Analyst

  • Copywriter

  • Executive Assistant

  • Researcher/Scientist

  • HR Generalist

  • Marketing Specialist

  • Recruiter

  • Sales Representative

  • Video Editor

  • Visual Effects Supervisor

  • Clinical Specialist

Team Collaboration Meeting
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Staff

Students, recent graduates, career changers, and early career professionals who are building experience and momentum.

  • Administrative Assistant

  • Coordinator

  • Customer Service Representative

  • Junior Analyst

  • Marketing Assistant

  • HR Assistant

  • Sales Associate

  • Medical Assistant/CNA

  • Social Media Coordinator

  • Production Assistant

  • IT Support

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Need help choosing your service?
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Business

Client Voices

Audrey M.

​It has been 10 years since my last serious job search, and I was struggling to get my resume and applications past the ATS. I purchased the resume + LinkedIn package and a cover letter. Since I started using my new resume and cover letter, I have landed interviews at 5 different institutions. 

Kyle L. 

​Resume writing is not an easy thing. As an engineer, I like to keep things short and simple. PTCS was able to help me take my thoughts and ideas and put them into a very nice package. They were also able to help me update my LinkedIn and a Cover Letter. I always thought Cover Letters were daunting, but they made it simple and easy to understand. Overall, I would recommend anyone needing Resume help to look into PTCS.

Destiney N.

Dia helped write a cover letter, resume, and redesigned a linked in page for me. Her expertise resulted in a 33% pay increase! I will be coming back for interview coaching and further services. Highly recommend and am extremely thankful for what she did.

Industry Recognition

  • Recipient, Career Director's International (CDI)  2024 Career Innovator Award for the Down & Diry Job Search Program

  • Awarded DEMA's 2014 Educator of the Year

Certification & Education

  • Master Career Director (MCD), CDI

  • Bachelor of Applied Science, Regis University

  • Associate of Applied Science in Music Business Management and Audio Engineering, Art Institute of Colorado

Publications & Courses

Down & Dirty Job Search

  • E-book, online course, and group coaching

Ace the Interview Without Going Crazy

Get a Job Without Going Crazy (3rd Ed.)

Professional Associations

  • ​Career Directors International (CDI)

  • Colorado Career Development Association (CCDA)

  • Society for Human Resources Management (SHRM)

  • Mile High SHRM

  • Private Service Alliance (PSA)

  • Estate Management Network (EMN)

National Speaking Engagements

  • Mile High SHRM Annual Conferences

  • Domestic Estate Management Association (DEMA)

  • The Estate Management Network (EMN)

  • The Private Service Alliance (PSA)

  • The Personal Assistant Network

About Our Founder, Donna Shannon

In today's market, landing a fantastic job is no laughing matter. With over 20 years of experience as a career coach and job search expert, our founder, Donna Shannon (they/them), knows that truth like no other. In fact, Donna draws on their Human Resources and Recruiting background to develop job-search strategies grounded in real-world hiring practices. Their driving vision is to provide the best possible guidance to job seekers, helping them realize their dreams.

 

Holding a unique career path, Donna believes in following their passions. Their professional experience spans multiple industries, including broadcasting, renewable energy, healthcare, and even an occupational school for private estate management.

 

As Chair of the Advisory Board, Donna oversees the strategy and operational direction for PTCS, including serving as the final authority for our certification programs

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And yes, Donna does perform stand-up comedy on the side. Check out their work at:

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