Private Service Careers
Distinctive Tools for the Luxury Lifestyle Management Industry
What is the private service industry?
Most people do not realize there is an entire hidden industry dedicated to supporting the lives, households, and estates of High Net Worth (HNW) and Ultra High Net Worth (UHNW) individuals.
From Estate Managers and Personal Assistants to Directors of Residences, Butlers, Private Chefs, and Nannies, these highly skilled professionals keep luxury households operating seamlessly behind the scenes while often earning exceptional salaries and benefits.
And yes, we actually understand how this industry works.
We are known for our award-winning coaching programs, certified writers, and outstanding client reviews. With more than 7,800 virtual students and over 4,000 satisfied clients, we have built a reputation for delivering thoughtful, strategic guidance in an industry built on discretion, professionalism, and excellence.
Our Commitment
Connected to the Industry
We actively maintain relationships with agencies, associations, and industry professionals to stay current with hiring trends and evolving expectations in the private service field.
Our Reputation
A Recognized Voice in the Industry
When you mention our name, agency owners pay attention. We are frequently referred to as the gold standard for private service resumes.
Why Us
Unparalleled Expertise
The Personal Touch Career Services is one of the few resume writing services in the world that truly understands the luxury lifestyle management industry.
Who we serve
Private Service
Client Voices
Thad P.
Chief of Staff
Donna and everyone at PTCS really understand the private service industry. I had my initial consult with Donna. Latricia was my writer, and she produced a great resume that really nailed my skills with great clarity. Latricia took extra time during our phone interview to gain a better insight into my background and overall experience. I highly recommend Personal Touch Career Services!
Tyler H.
Estate Manager
I learned about PTCS and Donna through a professional recommendation and was hesitant at first about what, exactly, they could provide. After a free initial consultation with Donna, I elected to hire them to assist me in my career transition; Latricia was incredibly patient and there for me throughout the process. We spoke on the phone for another, more in-depth meeting, and I provided significant information about myself and what I was looking for (and what I wasn’t!) through a well-written questionnaire. I have already recommended, and would continue to recommend, their services to anyone looking for help with a job search. They are well, well worth everything they provide
Jessica S.
Sr. Manager
I wasn't getting any response from recruiters before contacting Personal Touch Career Services. Personal Touch has an effective and efficient process that captures not only your skills and background but your personality and the value you contribute to your respective jobs/roles. Beth was my resume and profile writer, and she captured the details brilliantly after our phone interview. I immediately gained traction past the applicant tracking systems after using my new polished resume! I highly recommend Personal Touch to help navigate the always changing job search hodgepodge.
Industry Recognition
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Recipient of the Career Director's International 2024 Career Innovator Award
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Awarded DEMA's 2014 Educator of the Year
National Speaking Engagements
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Domestic Estate Management Association (DEMA)
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The Estate Management Network (EMN)
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The Private Service Alliance (PSA)
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The Personal Assistant Network
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The Association of Celebrity Personal Assistants – Los Angeles (ACPA-LA)
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The International Nanny Association (INA)
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The Association of Premiere Nanny Agencies (APNA)
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Newborn Care Solutions
Donna Shannon has helped professionals in the private service industry land exceptional opportunities for over 20 years. Originally hired by the renowned Starkey International Institute for Household Management in 2005 as a Placement Specialist, Donna developed deep expertise in the luxury lifestyle management industry and remains actively connected to its leading agencies, associations, and thought leaders. A nationally recognized speaker since 2012, Donna continues to personally mentor every coach and writer on the PTCS team.
About Our Founder, Donna Shannon